Angela Ives, RN, CCM Executive Director
Angela Ives, RN, CCM has been the Executive Director of Community Care of the Lower Cape Fear (CCLCF) since April 2016 and with CCLCF since its inception in 2003. With strong community relationships, she and her team have partnered to develop and implement multipayer care management programs including ones for Medicaid, Medicare and uninsured populations. With over thirty years of healthcare and public health experience and 15 years as a certified case manager, Angela and a heavily engaged Board of community leaders have created an innovative team with proven results to improve health and generate cost savings. Angela oversees the NC Healthy Opportunities Pilot (HOP)with CCLCF as the Network Lead, partnering with 50 local human service organizations, prepaid health plans and care management entities. HOP is the nation’s first comprehensive program to test and evaluate the impact of providing non-medical interventions related to food, housing, transportation, and interpersonal safety to high-needs beneficiaries. Ms. Ives currently serves on the Board of Directors for Cape Fear HealthNet.
Dr. Michelle Jones, Medical Director
Dr. Michelle Jones is a Board-Certified Family Physician who has practiced in New Hanover and Pender Counties for the last 23 years. She joined Wilmington Health Associates after graduating from medical training at East Carolina University, now the Brody School of Medicine and completed her internship and residency training at Duke University. Dr. Jones has led the departments of Family Medicine at Wilmington Health Associates and the New Hanover Regional Medical Center. She has served on the Board of Directors of the North Carolina Medical Society and the North Carolina Academy of Family Physicians serving the latter as President and Board Chair. Dr. Jones has been Medical Director of Community Care of the Lower Cape Fear since August 2021. Prior to this she was Assistant Medical Director to the now retired Dr. Henry Hawthorne but has been acquainted with CCLCF since its inception. She still maintains a practice in Hampstead and enjoys fishing!
Megan Rose, PharmD, Deputy Director/Network Pharmacist, Community Care of the Lower Cape Fear
Megan Rose, PharmD, graduated from the University of North Carolina at Chapel Hill School of Pharmacy in 2001. Dr. Rose completed her primary care residency at New Hanover Regional Medical Center in 2002 during which time she was awarded the American College of Clinical Pharmacy Cardiology PRN Young Investigator Award. She continued on at New Hanover Regional Medical Center and became one of the first Clinical Pharmacist Practitioners in Southeastern North Carolina. Dr. Rose joined CCLCF in 2007, establishing the CCLCF Pharmacy Program and assisting in the development of the medication reconciliation and review processes used state-wide. In October 2016, Dr. Rose transitioned from Director of Pharmacy Services to Director of Clinical Program Integration, overseeing CCLCF’s Behavioral Health and Quality Improvement Departments in addition to pharmacy. In March 2018, Dr. Rose was named the Deputy Director/Network Pharmacist for CCLCF continuing to support CCLCF and community efforts around Care Management and transforming Population Health.
Christopher Jones, MBA, Chief Financial Officer, Community Care of the Lower Cape Fear
Christopher Jones joined CCLCF in 2021 as their Chief Financial Officer. Prior to that, Christopher received his Bachelor of Science in Accounting from Alfred University in 1994, and his Master’s in Business Administration from Syracuse University in 2013. Christopher started his finance career in the manufacturing industry in 1994, having worked for De Dietrich Process Systems, Federal Business Products and Kennedy Valve. In 2008, Christopher transitioned to working in Finance in the Software and Health Care industry, joining Home Health and Hospice software start-up, CareAnyware (currently MatrixCare by ResMed), as Controller. Christopher joined Well Care Home Health, a home health and hospice services provider as their Chief Financial Officer in 2016.
Sarah C. Ridout, MBA, SPHR, CCLCF Healthy Opportunities Pilot Program Director
Sarah C. Ridout, MBA, SPHR is the Healthy Opportunities Pilot (HOP) Program Director for Community Care of the Lower Cape Fear (CCLCF) where she focuses on implementation, planning and evaluation of the HOP program along with an incredibly talented team and network of Human Services Organizations (HSO) within a six-county region. Sarah’s previous work includes leading communication and grant writing for CCLCF, grant management and compliance for a program funded by the Assistance to Firefighters Grant through FEMA and managing local and international projects for training & development, process improvement, and strategic planning.
Casey Merritt, BSN, RN, CCM Care Management Director
Casey has spent most of her life in North Carolina, moving to the coast to attend college at the University of North Carolina Wilmington, where she graduated with her undergraduate degree in Community Health Education. While working as a Health Educator, she obtained her Associate’s Degree in Nursing from Cape Fear Community College to become a Registered Nurse (RN) and then returned to UNCW to earn her BSN. Casey joined CCLCF in 2017 as an RN Care Manager for New Hanover County, in 2019 she transitioned to the position of New Hanover County Team Lead, and in 2021 became the Care Management Director. During her time at CCLCF, Casey has become a Certified Case Manager (CCM) and has worked on the creation, development, and sustainability of care management programs, participated in community collaboration efforts, and continues to explore opportunities to transform population health by providing the best care to our members, providers, and community.
Angela Ives, RN, CCM Executive Director
Angela Ives, RN, CCM has been the Executive Director of Community Care of the Lower Cape Fear (CCLCF) since April 2016 and with CCLCF since its inception in 2003. With strong community relationships, she and her team have partnered to develop and implement multipayer care management programs including ones for Medicaid, Medicare and uninsured populations. With over thirty years of healthcare and public health experience and 15 years as a certified case manager, Angela and a heavily engaged Board of community leaders have created an innovative team with proven results to improve health and generate cost savings. Angela oversees the NC Healthy Opportunities Pilot (HOP)with CCLCF as the Network Lead, partnering with 50 local human service organizations, prepaid health plans and care management entities. HOP is the nation’s first comprehensive program to test and evaluate the impact of providing non-medical interventions related to food, housing, transportation, and interpersonal safety to high-needs beneficiaries. Ms. Ives currently serves on the Board of Directors for Cape Fear HealthNet.
Dr. Michelle Jones, Medical Director
Dr. Michelle Jones is a Board-Certified Family Physician who has practiced in New Hanover and Pender Counties for the last 23 years. She joined Wilmington Health Associates after graduating from medical training at East Carolina University, now the Brody School of Medicine and completed her internship and residency training at Duke University. Dr. Jones has led the departments of Family Medicine at Wilmington Health Associates and the New Hanover Regional Medical Center. She has served on the Board of Directors of the North Carolina Medical Society and the North Carolina Academy of Family Physicians serving the later as President and Board Chair. Dr. Jones has been Medical Director of Community Care of the Lower Cape Fear since August 2021. Prior to this she was Assistant Medical Director to the now retired Dr. Henry Hawthorne but has been acquainted with CCLCF since its inception. She still maintains a practice in Hampstead and enjoys fishing!
Megan Rose, PharmD, Deputy Director/Network Pharmacist, Community Care of the Lower Cape Fear
Megan Rose, PharmD, graduated from the University of North Carolina at Chapel Hill School of Pharmacy in 2001. Dr. Rose completed her primary care residency at New Hanover Regional Medical Center in 2002 during which time she was awarded the American College of Clinical Pharmacy Cardiology PRN Young Investigator Award. She continued on at New Hanover Regional Medical Center and became one of the first Clinical Pharmacist Practitioners in Southeastern North Carolina. Dr. Rose joined CCLCF in 2007, establishing the CCLCF Pharmacy Program and assisting in the development of the medication reconciliation and review processes used state-wide. In October 2016, Dr. Rose transitioned from Director of Pharmacy Services to Director of Clinical Program Integration, overseeing CCLCF’s Behavioral Health and Quality Improvement Departments in addition to pharmacy. In March 2018, Dr. Rose was named the Deputy Director/Network Pharmacist for CCLCF continuing to support CCLCF and community efforts around Care Management and transforming Population Health.
Christopher Jones, MBA, Chief Financial Officer, Community Care of the Lower Cape Fear
Christopher Jones joined CCLCF in 2021 as their Chief Financial Officer. Prior to that, Christopher received his Bachelor of Science in Accounting from Alfred University in 1994, and his Master’s in Business Administration from Syracuse University in 2013. Christopher started his finance career in the manufacturing industry in 1994, having worked for De Dietrich Process Systems, Federal Business Products and Kennedy Valve. In 2008, Christopher transitioned to working in Finance in the Software and Health Care industry, joining Home Health and Hospice software start-up, CareAnyware (currently MatrixCare by ResMed), as Controller. Christopher joined Well Care Home Health, a home health and hospice services provider as their Chief Financial Officer in 2016.
Sarah C. Ridout, MBA, SPHR, CCLCF Healthy Opportunities Pilot Program Director
Sarah C. Ridout, MBA, SPHR is the Healthy Opportunities Pilot (HOP) Program Director for Community Care of the Lower Cape Fear (CCLCF) where she focuses on implementation, planning and evaluation of the HOP program along with an incredibly talented team and network of Human Services Organizations (HSO) within a six-county region. Sarah’s previous work includes leading communication and grant writing for CCLCF, grant management and compliance for a program funded by the Assistance to Firefighters Grant through FEMA and managing local and international projects for training & development, process improvement, and strategic planning.
Casey Merritt, BSN, RN, CCM Care Management Director
Casey has spent most of her life in North Carolina, moving to the coast to attend college at the University of North Carolina Wilmington, where she graduated with her undergraduate degree in Community Health Education. While working as a Health Educator, she obtained her Associate’s Degree in Nursing from Cape Fear Community College to become a Registered Nurse (RN) and then returned to UNCW to earn her BSN. Casey joined CCLCF in 2017 as an RN Care Manager for New Hanover County, in 2019 she transitioned to the position of New Hanover County Team Lead, and in 2021 became the Care Management Director. During her time at CCLCF, Casey has become a Certified Case Manager (CCM) and has worked on the creation, development, and sustainability of care management programs, participated in community collaboration efforts, and continues to explore opportunities to transform population health by providing the best care to our members, providers, and community.