Privacy Policy for Community Care of the Lower Cape Fear
Last Updated: 08/23/2024
Community Care of the Lower Cape Fear is committed to protecting your privacy. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites https://carelcf.org and https://capefearhop.org. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We collect personal information that you voluntarily provide to us when you use the “Contact Us” form. This includes your name and contact information (email address and phone number). The primary purpose of collecting this information is to communicate with you about our services and respond to your inquiries.
Use of Information
We use the information we collect to:
- Respond to your inquiries and provide you with information about our services.
- Improve our website’s functionality and user experience through analytics.
Data Sharing and Disclosure
We do not share your personal data with third parties.
Your Rights
You have the right to request access to the personal data we hold about you and to request that we delete this data. To exercise these rights, please contact us using the information provided below. We typically respond to such requests within three business days.
Security of Your Information
We employ various security measures to protect your personal data, including encryption,
access controls, Endpoint Detection and Response (EDR), Intrusion Detection Systems (IDS), and multiple email security applications. Our robust privacy and security policies ensure the protection of your information.
Cookies, Tracking Technologies, and Analytics
Our website uses limited cookies and similar tracking technologies primarily to enhance your browsing experience. However, we currently do not actively use tools like Google Analytics or similar third-party tracking services. Below, we describe the types of cookies that may be detected due to inactive integrations:
- Strictly Necessary Cookies: These cookies are essential for the website to function correctly. They enable core functionality such as security, network management, and accessibility. Without these cookies, the website cannot function properly.
- Potential Integration-Related Cookies: Although we do not actively use certain services, such as Stripe or WooCommerce, our website may still detect cookies related to these services due to their integration capabilities within our site’s toolset. These cookies do not actively collect data but may be present due to the underlying website infrastructure.
- Inactive Tracking Tools: No active data collection occurs via Google Analytics or similar services, as they are not currently enabled on our site. Any detection of such cookies may be due to inactive or residual configurations from plugins or tools that are not in active use.
Additionally, our website uses forms provided by third-party tools like Forminator, which may collect user data. However, Forminator does not market itself as HIPAA-compliant, and form submissions through this tool may not be encrypted. We do not store form data on our web servers, and the handling of this data by Forminator is subject to their privacy practices. If you have concerns about submitting sensitive information, we recommend contacting us directly through other secure methods.
Third-Party Services
We use limited third-party services to enhance the functionality and performance of our website. At present, we do not actively use Google Analytics or any other third-party tracking services to collect data about how visitors use our website.
While our website is designed to minimize reliance on external services, certain inactive integrations, such as those related to Stripe or WooCommerce, might trigger the detection of potential cookies or scripts. However, these integrations do not actively collect or process any data on our site.
We are committed to managing and maintaining all data within our organization, ensuring that no personally identifiable information (PII) or Protected Health Information (PHI) is collected, processed, or stored by third-party services without your knowledge. All data collected through our website is securely managed and maintained within our organization.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Community Care of the Lower Cape Fear
1209 Culbreth Dr, Suite 102, Wilmington, NC 28405
Email: Compliance@CareLCF.org
Phone: (910) 763-0200